Play Smart. Stay in Control.

Our Commitment

Responsible Gaming at 44kc

At 44kc, gambling is entertainment. We believe that every player in Bangladesh — whether they enjoy slots, live cricket betting, or table games — deserves an experience that is fun, fair, and firmly within their control. Responsible gaming is not a regulatory checkbox for us; it is a core value woven into every aspect of how we design and operate our platform.

We recognise that for a small number of people, gambling can develop from a pleasurable pastime into a harmful pattern of behaviour. 44kc takes this possibility seriously. We have built a comprehensive suite of player protection tools, clearly communicated policies, and trained support staff to ensure that any player who needs help can access it quickly and without judgement — at any time of day, on Bangladesh Standard Time (BST, UTC+6).

This page explains everything you need to know about how 44kc supports responsible play: the tools available to you, how to use them, the signs that gambling may be becoming a problem, and where to find professional help. We strongly encourage all players to read this information and to reach out to our support team at any time if they have concerns about their own gaming behaviour or that of someone they know.

Age Restriction Policy

18+ Only — No Exceptions

44kc strictly prohibits gambling by anyone under the age of 18. This policy applies to all players across Bangladesh — whether they are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other city or region. We enforce this policy through a mandatory identity and age verification process as part of our Know Your Customer (KYC) procedures.

During registration and again before your first withdrawal, you will be required to submit a valid government-issued ID — such as a National ID card, passport, or birth certificate — that confirms your date of birth. Accounts where age verification has not been completed may have certain features restricted until verification is successfully concluded.

• Mandatory KYC: Government-issued photo ID required for all players before deposits or withdrawals are processed.
• Age Verification: Date of birth is cross-checked against submitted documents. Accounts are locked pending verification if any discrepancy is detected.
• Parental Controls: If you are a parent or guardian and believe a minor has accessed 44kc using your device or payment details, contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
• Device Protection: We recommend that adults with shared devices use device-level parental control software to prevent minors from accessing online gambling platforms.
• No Exceptions: No promotional offer, bonus, or referral arrangement grants access to players under 18. Age restrictions cannot be waived under any circumstances.

Self-Assessment

Problem Gambling Self-Assessment

Honest self-reflection is one of the most powerful tools available to any player. The questions below are drawn from internationally recognised responsible gaming frameworks. Read each one carefully and answer honestly — your responses are entirely private and are not shared with 44kc or anyone else.

If you answer Yes to three or more of the following questions, we strongly encourage you to reach out to our support team or contact a professional gambling support service.

Player Protection

Tools to Keep You in Control

44kc provides a comprehensive set of player-facing tools to support responsible gaming. These tools are available to every registered player and can be activated through your account settings or by contacting our support team. You do not need to provide a reason to use any of these tools — your wellbeing is reason enough.

Deposit and Spending Limits

Managing Your Gambling Budget

Responsible gambling always starts with a clear budget. Before you play, decide how much you can comfortably afford to spend on entertainment — and treat that amount as the total you are willing to lose. 44kc's deposit limit system makes it easy to enforce this budget automatically, removing the temptation to exceed it in the heat of the moment.

Setting a deposit limit is straightforward. Navigate to the Account Settings section of your 44kc profile and select Responsible Gaming. From there, choose your preferred limit type, enter the amount in Bangladeshi Taka (৳), and confirm. The limit will be active immediately. Our platform accepts deposits via bKash, Nagad, Rocket, Upay, and linked bank accounts — all deposit limits apply equally across every payment method.

Self-Exclusion and Time-Out

Taking a Break When You Need One

Sometimes the best decision a player can make is to step away. 44kc's self-exclusion and cooling-off tools make it easy to take a break — whether for a few days or permanently — with immediate effect. You do not need to provide a detailed explanation. Simply contact our support team or use the Responsible Gaming section of your account, and the restriction will be applied without delay.

• Immediate Effect: Self-exclusion takes effect within 24 hours of your confirmed request. Cooling-off periods activate instantly.
• Marketing Suspension: All promotional communications — including bonus offers, deposit match emails, and tournament invitations — are suspended for the duration of your exclusion.
• Balance Protection: Any remaining balance in your account at the time of self-exclusion can be withdrawn. Contact support at [email protected] to arrange the withdrawal.
• Permanent Option: Permanent self-exclusion cannot be reversed. This option is available for players who wish to close their account entirely and never return.
• No New Accounts: Players who have self-excluded must not attempt to open a new 44kc account during the exclusion period. Any accounts found to have been opened in circumvention of an active exclusion will be closed and balances returned.

Recognising Warning Signs

When Gambling Stops Being Fun

Gambling is designed to be entertaining. For the vast majority of players, it remains exactly that — a source of excitement and leisure that fits comfortably within their budget and lifestyle. However, for some individuals, gambling can gradually shift from a hobby into a pattern of behaviour that causes real harm to their finances, relationships, and mental wellbeing.

Recognising the warning signs early — in yourself or in someone you care about — is critical. The sooner a problem is identified, the easier it is to address. The following behaviours may indicate that gambling has become problematic:

Support and Help

Getting Help — You Are Not Alone

If you believe that gambling is negatively affecting your life, or if someone close to you has expressed concern about your behaviour, reaching out for support is the most important step you can take. 44kc's support team is trained to respond to responsible gaming concerns with empathy and confidentiality. Additionally, professional support is available through mental health and counselling services.

• Talk to Family: If you are comfortable doing so, sharing your concerns with a trusted family member or close friend can provide emotional support and accountability during a period of change.
• Use Platform Tools First: Activating a deposit limit or cooling-off period through your 44kc account is the fastest way to create immediate distance between yourself and the urge to gamble impulsively.
• Document Your Spending: Keep a written record of your gambling activity — amounts deposited, time spent, and outcomes. Seeing the numbers clearly on paper can be a powerful motivator for change.
• Replace the Habit: Identify alternative leisure activities that bring you enjoyment — sports, time with family, reading, cooking, or exploring Dhaka's cultural events. Replacing gambling time with fulfilling alternatives reduces the urge to play.
• Financial Counselling: If gambling has caused financial stress, speaking with a financial adviser or credit counsellor can help you create a realistic plan to recover stability. Many banks in Bangladesh — including BRAC Bank, City Bank, and Dutch-Bangla Bank — offer financial advisory services.